Truetone 1 Spot Pro CS11 Pedalboard Power Supply
Truetone

Truetone 1 Spot Pro CS11 Pedalboard Power Supply

  • Product SKU: CS11-US

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The 1 Spot Pro CS11 is the same size as the CS12, but with all new outputs and options. It doesn’t replace the CS12, but gives users more power and more available 9Vdc outputs. It also has “one more” output on the back, which allows users to connect the CS11 to Truetone’s new expansion boxes like the XP5 and XP8. It goes to 11… and so much more.

  • THIS ONE GOES TO 11!
  • Quiet, powerful, dependable
  • Includes brackets for mounting under Pedaltrain® pedalboards
  • Extra output on the back for powering Truetone expansion boxes
  • Cables and converter plugs included
  • Worldwide input voltage
  • 1 SPOT PRO: The original studio-grade power for your pedals

The 1 SPOT Pro Story


“A lot of people over the years had told us that we should make a power brick. Even some of my own staff urged me to do it, but I didn’t want to for two reasons. First, I knew the 1 SPOT could power just about every pedal out there, so I didn’t see the need. Second, I didn’t want to make just another knock-off of someone else’s power brick. If we were going to make one, we were going to do it our way and have features that nobody else could offer. As pedal designs changed and it became more common for digital pedals to require isolation and for others to need something other than 9Vdc, I finally saw a reason for us to design a power brick.”

“It took 3 years and lots of experimentation, but we were finally able to design a 1 SPOT Pro, using our own proprietary technology to give musicians all the features they need for today’s pedalboards. The original 1 SPOT still works great for most musicians, but for those who need more power and versatility, the 1 SPOT Pro fills the need perfectly.”

- Bob Weil (Founder & President - Truetone)

FEATURES


1 SPOT Technology

1 SPOT Technology… what does that mean and why should I care? Technically, it’s switching power supply technology, which is very different than what anyone has ever put inside a power brick. Normally, you would find just a big transformer and a handful of small electronic components inside a power brick… old tech that hasn’t changed in decades and has a lot of limitations. Truetone took the same triple filtered switching power supply technology found in Truetone's famous 1 SPOT and scaled it up to make the 1 SPOT Pro models. With much more space to work with, Truetone was able to completely eliminate noise, provide total electrical isolation between outputs, create multiple voltages, and still give you the ability to use it anywhere in the world.

A major benefit of using a switching power supply is that it can handle far more current (power being pulled out of it) than any transformer-based power supply. Although Truetone had to put power rating labels on each output to satisfy certification agencies (yes, Truetone actually certified these, unlike many companies), the outputs can generally handle far more than the label shows. For example, you can connect a 300mA pedal to a 200mA output, without causing any problems. With a transformer-based power supply, you can’t get away with that. The important thing is to not exceed the total of all the labels. With a CS7 (for example), the output labels add up to 1900mA total. That means the total current draw of all your pedals should be less than 1900mA.



Multiple Voltages (CS Series only)

Truetone recognizes that not all guitar pedals run off 9V. That’s why all 1 SPOT Pro models have outputs that can put out 9Vdc, 12Vdc or 18Vdc. The CS12 even has a variable voltage output for old-style fuzz pedals, and a 9Vac output for certain Line6 and Digitech pedals. And if you need to change the voltage of an output, Truetone also makes inexpensive converter cables to help you. There’s the Voltage Doubler, which does exactly what its name says, and the 18V to 9V Converter... which also does what its name says. They don’t have the most clever names, but they get the job done!


Worldwide input voltage

Just like with the original 1 SPOT, (and your laptop power supply and phone charger), the 1 SPOT Pro uses switching power supply technology which allows you to use it anywhere in the world. The 1 SPOT Pro won’t leave you stranded at your first international gig!


Rugged Steel Housing

If you’re a touring musician, or even if you just play at the local pub regularly, you know how important it is to have road-worthy gear. No worries with the 1 SPOT Pro. The housing is all steel, with cleverly designed vents that should keep out the accidental beer spill, should that ever happen.


Pure Isolation

Since pioneering the first switching power supply for musicians, the original 1 SPOT, Truetone gained many years of experience in creating very low noise power for pedals. When Truetone started designing the 1 SPOT Pro, the first multiple output switching power supply, Truetone worried a lot about how to eliminate noise completely. Isolation is part of the solution to noise elimination, but not all of it. Each output is galvanically isolated from the other to help give you pure, clean, noise-free operation of your pedals. However, Truetone also provided an additional layer of pure analog regulation, taking advantage of the greater ability of analog circuits to provide the highest possible suppression of in-band audio noise. There is an artistry involved in these designs, and it’s come at the price of decades of hard work. But all of this put together is what Truetone call Pure Isolation.


Energy Efficient

Prior to the 1 SPOT, musicians either used one linear power supply (a.k.a. wall wart) per pedal, or used batteries. Both solutions for powering pedals were very inefficient with energy, with batteries also contributing greatly to the toxic waste stream. In 2000, Truetone pioneered the use of switching power supply technology to alleviate this condition in an economically-, energy- and environmentally-conservative way. The 1 SPOT power supply was designed to replace many such external power supplies and/or batteries simultaneously. It provided plenty of power with a very low noise level to successfully meet the needs of musicians. By offering musicians a solution that was more cost effective and energy efficient, and moving the market away from linear transformer-based power supplies to switching power supplies, Truetone has caused the saving of thousands of watt-hours per musician per year. Utilizing a more comprehensive switching power supply solution, the 1 SPOT Pro sets a new level of efficiency for power bricks, while still meeting the needs of musicians for low noise operation, even in severe conditions where the pedals themselves may generate interfering noise.

SPECIFICATIONS


Cables

The 1 SPOT Pro CS11 includes a generous assortment of cables and converter plugs. The cables are of various lengths, color-coded for easy cable management and with right angle plugs on the pedal end.

Power cables (all are center pin negative polarity):

  • (2) DC26 (5.5x2.1mm barrel plugs; 26” (660mm) – Purple
  • (2) DC22 (5.5x2.1mm barrel plugs; 22” (559mm) – Blue
  • (4) DC18 (5.5x2.1mm barrel plugs; 18” (457mm) – White
  • (3) DC12 (5.5x2.1mm barrel plugs; 12” (305mm) – Yellow
  • (1) MC2 Two 5.5x2.1mm barrel plugs with 5.5x2.1mm input socket.

Converter Plugs:

  • (1) CL6 – (5.5x2.1mm barrel input, 5.5x2.5 barrel output; reverse polarity) Green – for Line 6 DL4/M9/etc. and some Eventide pedals.
  • (1) CYR – (5.5x2.1mm barrel input, 5.5x2.1 barrel output; reverse polarity) Red – reverse polarity converter
  • (1) C35 – (5.5x2.1mm barrel input, 3.5mm male output; tip positive) Black – 3.5mm (1/8”) plug converter
  • (1) CBAT – (5.5x2.1mm barrel input, Black battery clip output) Connects to battery clip wires inside pedals that do not have DC jacks. Do NOT connect to a battery!
  • (1) C2.5 – Gray – 5.5x2.5mm plug converter - can be used for Line 6 HX series and POD Go

Dimensions

  • 205 x 86 x 50mm (8.07 x 3.38 x 1.97”); 971 grams (2.14 lbs.) - weight and dimensions of power supply only, not including cables or packaging.

Input Voltage

  • The 1 SPOT Pro CS11 can be used anywhere in the world without the use of a step-up or step-down transformer. Like Truetone's 1 SPOT, it transforms wall voltage from 100-240Vac, and converts it into the stated voltages on the bottom of the unit.

Available Output Voltages

  • Outputs 1-2, 10-11: 9VDC (500mA)
  • Outputs 3-4: 9VDC or 18VDC (100mA)
  • Outputs 5-6: 9VDC or 12VDC (250mA)
  • Outputs 7-9: 9VDC (250mA)

Can the 1 SPOT Pro power my pedal?


That question can best be answered by looking at the following questions and notes…

Which output and settings do I use for my pedals?

It is important for you to know the power requirements for your pedal. For every pedal that you are going to power via the 1 SPOT Pro CS11, you need to know the following:

  • What is the voltage required by the pedal?
  • Does the pedal require AC or DC voltage?
  • What is the polarity of the pedal? (Center pin positive or negative.)

These questions can usually be answered by:

  1. Inspecting the pedal itself near the power jack.
  2. Referring to the owner’s manual.
  3. Checking online, or contacting the manufacturer
  4. If your pedal can be powered by a 9Vdc battery, it can be powered by one of the 9Vdc outputs ( an exception being the Boss ACA pedals, see below).

Notes on using certain pedals with the 1 SPOT Pro CS11:

  • Older Boss pedals marked “ACA” use outputs 5 or 6, set to 12Vdc. Newer Boss units marked “PSA” can be used with any 9Vdc output.
  • For pedals with a current draw higher than 400mA, please utilize outputs 1,2,10 or 11. To be sure about the current draw of your pedals, please use a Truetone mA Meter, sold separately.
  • Eventide Factor pedals and H9/H90 may be powered by any output with a rating of 250mA or higher, with the addition of the CL6 converter for proper DC jack tip size and polarity.
  • Line 6 M9 may be powered by outputs 1,2,10 or 11, but will also require the CL6 converter.
  • Line 6 M5 may be powered by outputs 1,2,10 or 11, without a converter plug.
  • Line 6 HX series and POD Go require a C2.5 converter. Please note, although they can be powered by outputs 1,2,10 or 11, it is recommended to power them from 2 of those outputs combined using a Truetone MC2 cable (included) to split the current load.
  • If additional analog 9Vdc pedals need to be powered, a Truetone Multi-Plug cable (sold separately) may be connected to any of the 9Vdc outputs depending on mA draw. If additional pedals need isolation, you may purchase a Truetone XP5 or XP8 expansion box which connects to the 12Vdc jack on the back panel. The XP5 has 5 isolated and filtered outputs, while the XP8 has 8.
  • Pedals that do not have a power jack, yet are powered normally by a 9Vdc battery, may utilize any 9Vdc output, along with the CBAT converter.
  • Digitech Whammy: Version 5 or Whammy DT may be powered by outputs 1,2,10 or 11. Versions 1-4 cannot be powered by a CS11, unless you purchase the optional Truetone ACY-US cable (North America only) and use the original Digitech Whammy power supply.
  • Radial Tonebone 15Vdc pedals can be powered by outputs 3 or 4, switched to 18Vdc, using the Reverse Polarity Converter (CYR) included with the 1 SPOT Pro.

The 1 Spot Pro CS11 is the same size as the CS12, but with all new outputs and options. It doesn’t replace the CS12, but gives users more power and more available 9Vdc outputs. It also has “one more” output on the back, which allows users to connect the CS11 to Truetone’s new expansion boxes like the XP5 and XP8. It goes to 11… and so much more.

  • THIS ONE GOES TO 11!
  • Quiet, powerful, dependable
  • Includes brackets for mounting under Pedaltrain® pedalboards
  • Extra output on the back for powering Truetone expansion boxes
  • Cables and converter plugs included
  • Worldwide input voltage
  • 1 SPOT PRO: The original studio-grade power for your pedals

The 1 SPOT Pro Story


“A lot of people over the years had told us that we should make a power brick. Even some of my own staff urged me to do it, but I didn’t want to for two reasons. First, I knew the 1 SPOT could power just about every pedal out there, so I didn’t see the need. Second, I didn’t want to make just another knock-off of someone else’s power brick. If we were going to make one, we were going to do it our way and have features that nobody else could offer. As pedal designs changed and it became more common for digital pedals to require isolation and for others to need something other than 9Vdc, I finally saw a reason for us to design a power brick.”

“It took 3 years and lots of experimentation, but we were finally able to design a 1 SPOT Pro, using our own proprietary technology to give musicians all the features they need for today’s pedalboards. The original 1 SPOT still works great for most musicians, but for those who need more power and versatility, the 1 SPOT Pro fills the need perfectly.”

- Bob Weil (Founder & President - Truetone)

FEATURES


1 SPOT Technology

1 SPOT Technology… what does that mean and why should I care? Technically, it’s switching power supply technology, which is very different than what anyone has ever put inside a power brick. Normally, you would find just a big transformer and a handful of small electronic components inside a power brick… old tech that hasn’t changed in decades and has a lot of limitations. Truetone took the same triple filtered switching power supply technology found in Truetone's famous 1 SPOT and scaled it up to make the 1 SPOT Pro models. With much more space to work with, Truetone was able to completely eliminate noise, provide total electrical isolation between outputs, create multiple voltages, and still give you the ability to use it anywhere in the world.

A major benefit of using a switching power supply is that it can handle far more current (power being pulled out of it) than any transformer-based power supply. Although Truetone had to put power rating labels on each output to satisfy certification agencies (yes, Truetone actually certified these, unlike many companies), the outputs can generally handle far more than the label shows. For example, you can connect a 300mA pedal to a 200mA output, without causing any problems. With a transformer-based power supply, you can’t get away with that. The important thing is to not exceed the total of all the labels. With a CS7 (for example), the output labels add up to 1900mA total. That means the total current draw of all your pedals should be less than 1900mA.



Multiple Voltages (CS Series only)

Truetone recognizes that not all guitar pedals run off 9V. That’s why all 1 SPOT Pro models have outputs that can put out 9Vdc, 12Vdc or 18Vdc. The CS12 even has a variable voltage output for old-style fuzz pedals, and a 9Vac output for certain Line6 and Digitech pedals. And if you need to change the voltage of an output, Truetone also makes inexpensive converter cables to help you. There’s the Voltage Doubler, which does exactly what its name says, and the 18V to 9V Converter... which also does what its name says. They don’t have the most clever names, but they get the job done!


Worldwide input voltage

Just like with the original 1 SPOT, (and your laptop power supply and phone charger), the 1 SPOT Pro uses switching power supply technology which allows you to use it anywhere in the world. The 1 SPOT Pro won’t leave you stranded at your first international gig!


Rugged Steel Housing

If you’re a touring musician, or even if you just play at the local pub regularly, you know how important it is to have road-worthy gear. No worries with the 1 SPOT Pro. The housing is all steel, with cleverly designed vents that should keep out the accidental beer spill, should that ever happen.


Pure Isolation

Since pioneering the first switching power supply for musicians, the original 1 SPOT, Truetone gained many years of experience in creating very low noise power for pedals. When Truetone started designing the 1 SPOT Pro, the first multiple output switching power supply, Truetone worried a lot about how to eliminate noise completely. Isolation is part of the solution to noise elimination, but not all of it. Each output is galvanically isolated from the other to help give you pure, clean, noise-free operation of your pedals. However, Truetone also provided an additional layer of pure analog regulation, taking advantage of the greater ability of analog circuits to provide the highest possible suppression of in-band audio noise. There is an artistry involved in these designs, and it’s come at the price of decades of hard work. But all of this put together is what Truetone call Pure Isolation.


Energy Efficient

Prior to the 1 SPOT, musicians either used one linear power supply (a.k.a. wall wart) per pedal, or used batteries. Both solutions for powering pedals were very inefficient with energy, with batteries also contributing greatly to the toxic waste stream. In 2000, Truetone pioneered the use of switching power supply technology to alleviate this condition in an economically-, energy- and environmentally-conservative way. The 1 SPOT power supply was designed to replace many such external power supplies and/or batteries simultaneously. It provided plenty of power with a very low noise level to successfully meet the needs of musicians. By offering musicians a solution that was more cost effective and energy efficient, and moving the market away from linear transformer-based power supplies to switching power supplies, Truetone has caused the saving of thousands of watt-hours per musician per year. Utilizing a more comprehensive switching power supply solution, the 1 SPOT Pro sets a new level of efficiency for power bricks, while still meeting the needs of musicians for low noise operation, even in severe conditions where the pedals themselves may generate interfering noise.

SPECIFICATIONS


Cables

The 1 SPOT Pro CS11 includes a generous assortment of cables and converter plugs. The cables are of various lengths, color-coded for easy cable management and with right angle plugs on the pedal end.

Power cables (all are center pin negative polarity):

  • (2) DC26 (5.5x2.1mm barrel plugs; 26” (660mm) – Purple
  • (2) DC22 (5.5x2.1mm barrel plugs; 22” (559mm) – Blue
  • (4) DC18 (5.5x2.1mm barrel plugs; 18” (457mm) – White
  • (3) DC12 (5.5x2.1mm barrel plugs; 12” (305mm) – Yellow
  • (1) MC2 Two 5.5x2.1mm barrel plugs with 5.5x2.1mm input socket.

Converter Plugs:

  • (1) CL6 – (5.5x2.1mm barrel input, 5.5x2.5 barrel output; reverse polarity) Green – for Line 6 DL4/M9/etc. and some Eventide pedals.
  • (1) CYR – (5.5x2.1mm barrel input, 5.5x2.1 barrel output; reverse polarity) Red – reverse polarity converter
  • (1) C35 – (5.5x2.1mm barrel input, 3.5mm male output; tip positive) Black – 3.5mm (1/8”) plug converter
  • (1) CBAT – (5.5x2.1mm barrel input, Black battery clip output) Connects to battery clip wires inside pedals that do not have DC jacks. Do NOT connect to a battery!
  • (1) C2.5 – Gray – 5.5x2.5mm plug converter - can be used for Line 6 HX series and POD Go

Dimensions

  • 205 x 86 x 50mm (8.07 x 3.38 x 1.97”); 971 grams (2.14 lbs.) - weight and dimensions of power supply only, not including cables or packaging.

Input Voltage

  • The 1 SPOT Pro CS11 can be used anywhere in the world without the use of a step-up or step-down transformer. Like Truetone's 1 SPOT, it transforms wall voltage from 100-240Vac, and converts it into the stated voltages on the bottom of the unit.

Available Output Voltages

  • Outputs 1-2, 10-11: 9VDC (500mA)
  • Outputs 3-4: 9VDC or 18VDC (100mA)
  • Outputs 5-6: 9VDC or 12VDC (250mA)
  • Outputs 7-9: 9VDC (250mA)

Can the 1 SPOT Pro power my pedal?


That question can best be answered by looking at the following questions and notes…

Which output and settings do I use for my pedals?

It is important for you to know the power requirements for your pedal. For every pedal that you are going to power via the 1 SPOT Pro CS11, you need to know the following:

  • What is the voltage required by the pedal?
  • Does the pedal require AC or DC voltage?
  • What is the polarity of the pedal? (Center pin positive or negative.)

These questions can usually be answered by:

  1. Inspecting the pedal itself near the power jack.
  2. Referring to the owner’s manual.
  3. Checking online, or contacting the manufacturer
  4. If your pedal can be powered by a 9Vdc battery, it can be powered by one of the 9Vdc outputs ( an exception being the Boss ACA pedals, see below).

Notes on using certain pedals with the 1 SPOT Pro CS11:

  • Older Boss pedals marked “ACA” use outputs 5 or 6, set to 12Vdc. Newer Boss units marked “PSA” can be used with any 9Vdc output.
  • For pedals with a current draw higher than 400mA, please utilize outputs 1,2,10 or 11. To be sure about the current draw of your pedals, please use a Truetone mA Meter, sold separately.
  • Eventide Factor pedals and H9/H90 may be powered by any output with a rating of 250mA or higher, with the addition of the CL6 converter for proper DC jack tip size and polarity.
  • Line 6 M9 may be powered by outputs 1,2,10 or 11, but will also require the CL6 converter.
  • Line 6 M5 may be powered by outputs 1,2,10 or 11, without a converter plug.
  • Line 6 HX series and POD Go require a C2.5 converter. Please note, although they can be powered by outputs 1,2,10 or 11, it is recommended to power them from 2 of those outputs combined using a Truetone MC2 cable (included) to split the current load.
  • If additional analog 9Vdc pedals need to be powered, a Truetone Multi-Plug cable (sold separately) may be connected to any of the 9Vdc outputs depending on mA draw. If additional pedals need isolation, you may purchase a Truetone XP5 or XP8 expansion box which connects to the 12Vdc jack on the back panel. The XP5 has 5 isolated and filtered outputs, while the XP8 has 8.
  • Pedals that do not have a power jack, yet are powered normally by a 9Vdc battery, may utilize any 9Vdc output, along with the CBAT converter.
  • Digitech Whammy: Version 5 or Whammy DT may be powered by outputs 1,2,10 or 11. Versions 1-4 cannot be powered by a CS11, unless you purchase the optional Truetone ACY-US cable (North America only) and use the original Digitech Whammy power supply.
  • Radial Tonebone 15Vdc pedals can be powered by outputs 3 or 4, switched to 18Vdc, using the Reverse Polarity Converter (CYR) included with the 1 SPOT Pro.

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable. 

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

 

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

    Local pickup only

    Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

    Play now, Pay later!

    Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

    Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

    Click here for details.

    CPS Extended Warranty

    Warranty Information

    PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY

    • Full Coverage from Date of Purchase
    • 100% Parts and Labor Coverage
    • Includes Accidental Damage
    • Includes Free Shipping
    • Up to 5 Years of Total Coverage

    Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.

    Warranty FAQ

    DO I NEED AN EXTENDED WARRANTY?

    Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?

    Ranked #1 Extended Warranty

    CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.

    You Need to Prepare for These Issues Today

    Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.

    CPS Warranties Offer Reliable Protection for Your Product

    By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.

    Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

    Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.

    What’s the difference between a Replacement Plan and Repair Plan?

    A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.

    A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!

    How am I covered?

    For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.

    For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.

    When does my warranty coverage start?

    Coverage begins on the 31st calendar day from when you purchased your product.

    Can I transfer the Protection Plan to a new owner?

    Yes! CPS Warranties are transferable between owners.

    What if I Need to Return my Product?

    If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.

    Is my product covered if it’s stolen or if I lose it?

    Unfortunately the CPS Warranty does not cover lost or stolen products.

    Is there a service fee?

    Zero dollar service fee for the Replacement Plans and the Repair Plans.

    HOW DO I FILE A CLAIM?

    https://www.cpscentral.com/how-to-file-a-claim

     

    Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.