Source Audio SA247 True Spring Reverb Pedal
- Product SKU: SA247
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Buy Online, Pick up In-Store
Turn on to the vintage charm of natural spring reverb coupled with pulsing tremolo. Source Audio doesn’t depend on the off-the-shelf reverb effects processors found in many modern reverb pedals, we meticulously craft every one of our proprietary effects engines and load them to high-powered, 56-bit Sigma DSP. Our two man engineering team of Bob Chidlaw and Jesse Remignanti put years of collective man-hours into capturing every nuance and idiosyncrasy of the spring reverb and tremolo effects from some of the music gear industry’s most iconic guitar amps and outboard gear. The result is indisputable sound quality with magnificent tonal depth and precision.
FEATURES
Pedal Features
- Three Distinct Spring Reverb and Tremolo Effects.
- Two Modes of Operation: Use the pedal in Standard Mode for a classic (non-preset) stompbox experience or turn on Preset Mode and save a user preset (including reverb/tremolo effects and knob positions) to each of the three toggle switch positions.
- Flexible Stereo Routing: The True Spring is equally at home in a mono or stereo rig. The pedal’s stereo inputs and outputs offer a variety of routing options such as Stereo to Stereo, Mono to Mono, Mono-to-Stereo, Stereo Sum-to-Mono and External Loop Mode.
- Universal Bypass: Select Active Analog (Buffered) or True Bypass.
- Secondary Tremolo Controls: Press and hold the CONTROL INPUT button to access the True Spring's tremolo effects (DWELL knob controls tremolo DEPTH / TONE knob controls tremolo RATE / toggle switch selects tremolo type).
- Expression Control: Compatible with Source Audio expression pedals and the Hot Hand 3 Universal Wireless Effects Controller. Assign up to three simultaneous parameters with editable depth and direction.
- External Tap Tempo: Use the Source Audio Tap Switch to tap in the tremolo rate with a choice of four different beat divisions (quarter, eighth, triplet, and sixteenth).
- External Tremolo Engage and Bypass: Use the Source Audio Tap Switch to engage or disengage the tremolo effects on top of an active spring reverb.
Neuro Editor Features
Connect the True Spring Reverb to the Neuro Mobile App (a free download for iOS and Android) or the Neuro Desktop Editor (a free download for Mac or Windows computers) and explore the power of effect downloading, customization, and sharing that comes with every One Series pedal.
- Interchangeable Algorithms: Upload any of the additional reverb or tremolo effects directly to the pedal at no additional charge.
- Customize Effects: Tweak an additional set of parameters including advance EQ, pre-delay, diffusion, reverb modulation, virtual spring length, and more.
- Save and Share Customized Presets: Once you’ve fine-tuned an effect, save it to your personal effects collection in the cloud and share it with the growing community of Neuro users.
- Download Presets: Explore Source Audio’s ever-expanding library of effect presets. Choose from Source Audio Factory presets or presets created and published by members of the Neuro Community.
- Signal Routing Options: Re-route the stereo Inputs and Outputs in a number of different ways including Auto Detect, True Stereo, Mono to Stereo, External Effects Loop, and more.
- Simple Connection: The Neuro Mobile App. connects with the True Spring via the mobile device’s headphone jack and Stereo Input 2 on the pedal. A Neuro App connector cable (1/8” to 1/4”) is included with the pedal.
- USB Connection: Use the pedal’s mini USB port to connect the True Spring to the Neuro Desktop Editor, which can be used to edit presets or download the latest pedal firmware.
MIDI Features
The True Spring Reverb also features full MIDI capability and simplicity when coupled with the Neuro Hub (formerly Soundblox Hub).
- Preset Saving: Save up to 6 effect presets.
- Multi Pedal Scene Saving: Connect up to five One Series and Soundblox 2 pedals to the Neuro Hub and create 128 multi pedal scenes, recallable via MIDI program change messages.
- External Expression Control: Connect the Neuro Hub to any Source Audio expression pedal, Hot Hand 3 Wireless Effects Controller or third party TRS (Tip Hot) expression pedal and manually control effect modulation or assign individual or simultaneous expression control to any adjustable parameter.
- MIDI Clock: Sync your tremolo rate with external MIDI clock messages.
- The Neuro Hub: Connect the True Spring to the Neuro Hub and use MIDI CC messages to control parameters or recall presets. Additionally, the True Spring can be added to Hub Scenes, is visible through the Hub, and can be controlled by PC messages, giving you the full access to 128 preset slots.
- One Series MIDI Adapter: Connect the MIDI Adapter to the SENSOR INPUT and control the True Spring Reverb with MIDI PC and CC messages.
HIGHLIGHTS
The Spring Reverbs
The True Spring’s reverb effects are based on a mechanical design originated by the Hammond Organ Company™ in the late 1930s. This stark design uses a pair of input and output transducers to inject an instrument’s dry signal into an actual set of spring coils and capture the very distinct reverberations as the sound bounces back and forth within the springs. Of course, Leo Fender adopted this design in the 1960s with the some of his "blackface" amplifiers and a revolution was born.
- Short Spring Reverb: Modeled after the unmistakable twang of "blackface" amplifiers of the 1960s. After extensive research we found tremendous diversity in the spring reverb sounds of a variety of amps. Some offered a tighter, less animated tone while others sounded “drippier,” with longer sustain and livelier reverb trails. The SHORT Spring reverb engine offers a taut sound with a quick decay and smooth trails.
- Long Spring Reverb: Produces long and deep reverb decays with noticeable “drip” and highly animated trails. The LONG Spring engine is not as dramatic as the TANK Reverb engine, but does offer an extremely authentic representation of some of the livelier reverb tanks found in vintage combo amps.
- Tank Spring Reverb (Outboard Spring): Captures the unmistakable effect of the tube driven outboard spring tanks of the 60s. The sound of reverb tanks like the classic Fender 6G15™ are characterized by their “drippy” attack and animated trail. This original two-spring design produces a bouncing, delay like sound inseparable from the early days of surf rock and spaghetti western soundtracks.
The Tremolos
The True Spring Reverb also allows you to combine any of its iconic spring reverbs with any of the pedal's three tremolo effects. The True Spring's tremolos are the same organic effects that originally appeared in our Vertigo Tremolo - the winner of Guitar Player’s “Hall of Fame 2015” and Premier Guitar’s “Premier Gear Award.”
- Opto Tremolo: Optical tremolo (a.k.a. “Photocell Tremolo”) is the effect found in many combo amps of the 1960s. This version of tremolo relies upon a neon light bulb and a light dependent resistor called an "optocoupler." The non-symmetrical aspects of the light and the optocoupler give the tremolo a distinct choppy character.
- Harmonic Tremolo: This unique effect first appeared in Fender™ “brownface” amps made between 1959 and 1963, which alternately modulated the levels of bass and treble frequencies in the audio signal. The result is a very pleasing and complex tremolo that has characteristics reminiscent of a phaser.
- Bias Tremolo: This approach to tremolo involves using an LFO to modulate the bias voltage of the tubes in an amplifier. This essentially pushes the tubes in and out of saturation. The result is a smooth amplitude modulation with a mild overdrive created by the tube saturation.
The Neuro Editing Systems
Out of the box, the True Spring Reverb couldn’t be simpler – just plug it in, select from the three onboard reverb engines, dial in some tremolo if you like, and start making beautiful music. But something deep and powerful resides just below the surface - the truly “Big Idea” behind all of our One Series pedals is the second, far deeper, set of options and editing tools for crafting the perfect tone. The Neuro Mobile App is available for free at the App Store (iOS) and Google Play (Android). The Neuro Desktop Editor is available as a free download for Mac or Windows systems on Source Audio's Downloads page. These powerful editing tools offer an advanced collection of deep editing parameters. After customizing your sound, burn it directly to the pedal and easily access it anytime without having to reconnect the Neuro Mobile App or Neuro Desktop Editor.
SPECIFICATIONS
- Includes 9v DC power supply (300mA / Negative Tip)
- Includes 1/8” to 1/4” cable for Neuro Mobile App connection.
- Power Consumption — 165mA
- USB port — Connects to Mac or Windows PC for firmware updates and the forthcoming in-depth effects editing software.
- Brushed anodized aluminum housing.
- Dimensions: L: 4.5 in./11.4cm x W: 2.75 in./7cm x H: 2 in./5.1cm (including knobs)
Turn on to the vintage charm of natural spring reverb coupled with pulsing tremolo. Source Audio doesn’t depend on the off-the-shelf reverb effects processors found in many modern reverb pedals, we meticulously craft every one of our proprietary effects engines and load them to high-powered, 56-bit Sigma DSP. Our two man engineering team of Bob Chidlaw and Jesse Remignanti put years of collective man-hours into capturing every nuance and idiosyncrasy of the spring reverb and tremolo effects from some of the music gear industry’s most iconic guitar amps and outboard gear. The result is indisputable sound quality with magnificent tonal depth and precision.
FEATURES
Pedal Features
- Three Distinct Spring Reverb and Tremolo Effects.
- Two Modes of Operation: Use the pedal in Standard Mode for a classic (non-preset) stompbox experience or turn on Preset Mode and save a user preset (including reverb/tremolo effects and knob positions) to each of the three toggle switch positions.
- Flexible Stereo Routing: The True Spring is equally at home in a mono or stereo rig. The pedal’s stereo inputs and outputs offer a variety of routing options such as Stereo to Stereo, Mono to Mono, Mono-to-Stereo, Stereo Sum-to-Mono and External Loop Mode.
- Universal Bypass: Select Active Analog (Buffered) or True Bypass.
- Secondary Tremolo Controls: Press and hold the CONTROL INPUT button to access the True Spring's tremolo effects (DWELL knob controls tremolo DEPTH / TONE knob controls tremolo RATE / toggle switch selects tremolo type).
- Expression Control: Compatible with Source Audio expression pedals and the Hot Hand 3 Universal Wireless Effects Controller. Assign up to three simultaneous parameters with editable depth and direction.
- External Tap Tempo: Use the Source Audio Tap Switch to tap in the tremolo rate with a choice of four different beat divisions (quarter, eighth, triplet, and sixteenth).
- External Tremolo Engage and Bypass: Use the Source Audio Tap Switch to engage or disengage the tremolo effects on top of an active spring reverb.
Neuro Editor Features
Connect the True Spring Reverb to the Neuro Mobile App (a free download for iOS and Android) or the Neuro Desktop Editor (a free download for Mac or Windows computers) and explore the power of effect downloading, customization, and sharing that comes with every One Series pedal.
- Interchangeable Algorithms: Upload any of the additional reverb or tremolo effects directly to the pedal at no additional charge.
- Customize Effects: Tweak an additional set of parameters including advance EQ, pre-delay, diffusion, reverb modulation, virtual spring length, and more.
- Save and Share Customized Presets: Once you’ve fine-tuned an effect, save it to your personal effects collection in the cloud and share it with the growing community of Neuro users.
- Download Presets: Explore Source Audio’s ever-expanding library of effect presets. Choose from Source Audio Factory presets or presets created and published by members of the Neuro Community.
- Signal Routing Options: Re-route the stereo Inputs and Outputs in a number of different ways including Auto Detect, True Stereo, Mono to Stereo, External Effects Loop, and more.
- Simple Connection: The Neuro Mobile App. connects with the True Spring via the mobile device’s headphone jack and Stereo Input 2 on the pedal. A Neuro App connector cable (1/8” to 1/4”) is included with the pedal.
- USB Connection: Use the pedal’s mini USB port to connect the True Spring to the Neuro Desktop Editor, which can be used to edit presets or download the latest pedal firmware.
MIDI Features
The True Spring Reverb also features full MIDI capability and simplicity when coupled with the Neuro Hub (formerly Soundblox Hub).
- Preset Saving: Save up to 6 effect presets.
- Multi Pedal Scene Saving: Connect up to five One Series and Soundblox 2 pedals to the Neuro Hub and create 128 multi pedal scenes, recallable via MIDI program change messages.
- External Expression Control: Connect the Neuro Hub to any Source Audio expression pedal, Hot Hand 3 Wireless Effects Controller or third party TRS (Tip Hot) expression pedal and manually control effect modulation or assign individual or simultaneous expression control to any adjustable parameter.
- MIDI Clock: Sync your tremolo rate with external MIDI clock messages.
- The Neuro Hub: Connect the True Spring to the Neuro Hub and use MIDI CC messages to control parameters or recall presets. Additionally, the True Spring can be added to Hub Scenes, is visible through the Hub, and can be controlled by PC messages, giving you the full access to 128 preset slots.
- One Series MIDI Adapter: Connect the MIDI Adapter to the SENSOR INPUT and control the True Spring Reverb with MIDI PC and CC messages.
HIGHLIGHTS
The Spring Reverbs
The True Spring’s reverb effects are based on a mechanical design originated by the Hammond Organ Company™ in the late 1930s. This stark design uses a pair of input and output transducers to inject an instrument’s dry signal into an actual set of spring coils and capture the very distinct reverberations as the sound bounces back and forth within the springs. Of course, Leo Fender adopted this design in the 1960s with the some of his "blackface" amplifiers and a revolution was born.
- Short Spring Reverb: Modeled after the unmistakable twang of "blackface" amplifiers of the 1960s. After extensive research we found tremendous diversity in the spring reverb sounds of a variety of amps. Some offered a tighter, less animated tone while others sounded “drippier,” with longer sustain and livelier reverb trails. The SHORT Spring reverb engine offers a taut sound with a quick decay and smooth trails.
- Long Spring Reverb: Produces long and deep reverb decays with noticeable “drip” and highly animated trails. The LONG Spring engine is not as dramatic as the TANK Reverb engine, but does offer an extremely authentic representation of some of the livelier reverb tanks found in vintage combo amps.
- Tank Spring Reverb (Outboard Spring): Captures the unmistakable effect of the tube driven outboard spring tanks of the 60s. The sound of reverb tanks like the classic Fender 6G15™ are characterized by their “drippy” attack and animated trail. This original two-spring design produces a bouncing, delay like sound inseparable from the early days of surf rock and spaghetti western soundtracks.
The Tremolos
The True Spring Reverb also allows you to combine any of its iconic spring reverbs with any of the pedal's three tremolo effects. The True Spring's tremolos are the same organic effects that originally appeared in our Vertigo Tremolo - the winner of Guitar Player’s “Hall of Fame 2015” and Premier Guitar’s “Premier Gear Award.”
- Opto Tremolo: Optical tremolo (a.k.a. “Photocell Tremolo”) is the effect found in many combo amps of the 1960s. This version of tremolo relies upon a neon light bulb and a light dependent resistor called an "optocoupler." The non-symmetrical aspects of the light and the optocoupler give the tremolo a distinct choppy character.
- Harmonic Tremolo: This unique effect first appeared in Fender™ “brownface” amps made between 1959 and 1963, which alternately modulated the levels of bass and treble frequencies in the audio signal. The result is a very pleasing and complex tremolo that has characteristics reminiscent of a phaser.
- Bias Tremolo: This approach to tremolo involves using an LFO to modulate the bias voltage of the tubes in an amplifier. This essentially pushes the tubes in and out of saturation. The result is a smooth amplitude modulation with a mild overdrive created by the tube saturation.
The Neuro Editing Systems
Out of the box, the True Spring Reverb couldn’t be simpler – just plug it in, select from the three onboard reverb engines, dial in some tremolo if you like, and start making beautiful music. But something deep and powerful resides just below the surface - the truly “Big Idea” behind all of our One Series pedals is the second, far deeper, set of options and editing tools for crafting the perfect tone. The Neuro Mobile App is available for free at the App Store (iOS) and Google Play (Android). The Neuro Desktop Editor is available as a free download for Mac or Windows systems on Source Audio's Downloads page. These powerful editing tools offer an advanced collection of deep editing parameters. After customizing your sound, burn it directly to the pedal and easily access it anytime without having to reconnect the Neuro Mobile App or Neuro Desktop Editor.
SPECIFICATIONS
- Includes 9v DC power supply (300mA / Negative Tip)
- Includes 1/8” to 1/4” cable for Neuro Mobile App connection.
- Power Consumption — 165mA
- USB port — Connects to Mac or Windows PC for firmware updates and the forthcoming in-depth effects editing software.
- Brushed anodized aluminum housing.
- Dimensions: L: 4.5 in./11.4cm x W: 2.75 in./7cm x H: 2 in./5.1cm (including knobs)
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
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Warranty Information
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
- Includes Free Shipping
- Up to 5 Years of Total Coverage
Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.
Warranty FAQ
DO I NEED AN EXTENDED WARRANTY?
Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?
Ranked #1 Extended Warranty
CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.
You Need to Prepare for These Issues Today
Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.
CPS Warranties Offer Reliable Protection for Your Product
By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.
For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
What if I Need to Return my Product?
If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a service fee?
Zero dollar service fee for the Replacement Plans and the Repair Plans.
HOW DO I FILE A CLAIM?
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.
